Assisting your study journey
Is a physical or mental health condition, issue or disability affecting your studies? Whether you have anxiety or depression or a learning difficulty, our UniAccess teams supports you to stay healthy during your studies and perform at your academic best, no matter whether your condition is ongoing, temporary or episodic.
UniAccess is a safe place to meet confidentially with highly qualified advisers who will listen, provide information, and work with you to come up with solutions. We’ll also keep your health documentation private and secure, and it will not be seen by your faculty, home university, or government.
Unsure if we can help? Contact us for an initial appointment and bring along your documentation. This must be completed by a health professional who supports your request for assistance. You can use an existing report from a psychologist, doctor, psychiatrist, occupational therapist or physiotherapist.
If you don't have a recent report or letter, see below for more information.
If you haven't yet met with a health professional inside or outside the University, we recommend making an appointment with UWA's Medical Centre.
- help you maximise your academic potential, including accessible course materials and special consideration
- give advice on individual disability-related matters
- facilitate physical access to the campus, equipment and technology
- liaise with departments and faculties on your behalf
- make alternative arrangements for examinations
- discuss options you have if things aren’t going well
- match you with student support assistants, such as note takers
- advise on what to do if you have a grievance or want to appeal
- support students who are carers of people with chronic medical conditions or disability
- provide information and advice to prospective students and their families
- you can see all of your approved adjustments by logging into Access
Making an appointment
Bring documents completed by a health professional that support your request for assistance (you can use an existing report from a psychologist, physiotherapist, occupational therapist, psychiatrist or GP). If you don’t have a recent report or letter, ask your doctor or health professional to complete the report below. You should also update your information on studentConnect to reflect your status as a student disclosing a medical condition or disability. If you haven’t already done so, we can do this on your behalf following your first appointment.
Book online to meet with an Accessibility Adviser to discuss your support needs.
- If you are a current UWA student, go to Book an appointment
- If you are a prospective student please call the UniAccess call-back service on 6488 4630 to make an appointment
- UniAccess offers both in-person and virtual appointments
- Virtual appointments are conducted over the phone or through video chat using Microsoft Teams
Please bring completed Health Professional Report (see link below) to your first UniAccess appointment.
For parents, carers and support workers
About 2000 UWA students have medical conditions and/or disability that may affect their capacity to study and their performance at UWA. Some students attend UWA with their carers and/or external support persons, such as support workers, who provide students with non-academic support. Our Information Guide contains important information on the roles and responsibilities of the University and of the carers/external support persons.
Obtaining course materials
If you’re unable to access course material due to a lack of captioning or visual description, get in touch with us. We’ll liaise with unit coordinators to search for existing accessible formats. If these aren’t available, we’ll organise appropriate data conversion. The turnaround time for conversion is irregular, so let us know your needs as soon as you know the units you are enrolling in.
Echo360 lecture recordings provide access to your lectures in the library, computer laboratory or at home. If you require this service due to your medical condition or disability and your lectures are not currently recorded, talk to your unit coordinator or ask us to make this request on your behalf.
Alternative exam arrangements
Make an appointment with us as soon as you can. Meeting with our team early in the semester allows enough time to organise your arrangements well before the examination or assessment dates. To be eligible for the range of exam support we can offer, alternative exam arrangements need to be finalised at least two weeks prior to mid semester exams, and five weeks before the start of the end of semester exam period.
Bring appropriate and current relevant medical documents or other evidence of your condition to your appointment. If you do not have documentation, have a health professional complete a report and bring this with you to your appointment.
Discussion with you, and sometimes your medical practitioner, enables us to determine what would constitute a reasonable adjustment in an exam setting. Your faculty and the exam office are automatically notified when an alternative exam arrangement is created, so you don’t need to disclose your condition to academics or other professional staff to obtain the arrangements.
If you are issued with alternative exam arrangements, ensure you have indicated on your enrolment/re-enrolment on studentConnect that you have a disability or medical condition.
If your situation changes and your alternative exam arrangements are no longer appropriate, make another appointment with an Accessibility Adviser.
Any discrepancies between what has been approved and what is on your exam timetable should be reported via askUWA to the Exams team. If you have alternative exam arrangements for mid-semester, laboratory, practical exams and/or tests, present your signed form to your unit coordinator at least two weeks before the test.
Contact us for specialised assistance, software or equipment for these assessments.
If you have temporary or fluctuating conditions, you can expect your arrangements to be reviewed regularly, or set to expire after a semester (or sooner). Part of this review process requires updated or current medical documents. Ask your doctor or health professional to complete the report (see above) to make sure your medical documents remain current.
If you have ongoing or permanent conditions, your arrangements will remain in place for the duration of your enrolment, unless you request a review.
In-class assessments and tests
You have a right to expect that your alternative exam arrangements will be applied to faculty and school-administered assessments. It is your responsibility to notify the unit coordinator at least two weeks before the assessment. Present your copy of your alternative exam arrangement form, signed by an Accessibility Adviser. Where special equipment is required, contact us for assistance.
We can provide you with advice and assist you to make an application. Learn more about special consideration and obtain an application form. If you apply to withdraw from your course without academic penalty after the Census date due to a medical condition, you may be eligible for remission of fees.
Get in touch if you'd like to discuss how to access campus buildings, teaching spaces, parking areas, lifts and toilets. You can also report any problems or obstacles you face when accessing University spaces. Your report will go directly to Campus Management for action and our team will also be notified. Our access and mobility map indicates accessible entrances, toilets, lifts and parking. Accessible parking permits are available through UniAccess upon presentation of a Health Professional’s report.
Equipment and technology
A range of equipment to facilitate individualised learning needs is available on loan. We also arrange equipment, technology and furniture for students with alternative exam arrangements.
With the Library, we can provide Resource Rooms in the Reid and Barry J Marshall libraries if you have a medical condition or disability. These Resource Rooms have a range of equipment, software, ergonomic furniture, lockers and a rest area. See the Library website for more information.
Lockers can be made available for you and are reviewed on a semester basis. The Accessibility Technologist can assist with Library-associated tasks such as locating resources.
Specialist Mentoring Program
Are you a student with Autism Spectrum Disorder or a related condition? Would you like a peer mentor to help you navigate university life? Join our Specialist Mentoring Program to:
- be part of a program specifically designed to support students with Autism Spectrum Disorder or a related condition
- be paired with a peer mentor who is available to provide support and guidance to help you achieve academic, social and employment goals
- meet other UWA students with Autism Spectrum Disorder or a related condition at social gatherings
You’ll be paired with a volunteer Psychology Honours student with whom you can discuss relevant issues and develop strategies to tackle things like time management, forming friendships, group work and oral presentations. For more information, contact the Specialist Mentoring team at email@example.com.
Students with a disability or chronic medical condition or students with carer responsibilities are welcome to apply for this award.
The Scholarships Office provides information on scholarships that, while are not solely for students with a disability, will take disability into consideration.
Australian Disability Clearing House on Education and Training has a comprehensive list of the scholarships and grants available to students with disability.
Disability-specific reasonable adjustments
The Australian Disability Clearinghouse on Education and Training (ADCET) has created a range of resources identifying potential reasonable adjustments to support students with disability or medical condition studying at a post-secondary level to enable individuals to participate in education and training on the same basis as other students.
National Disability Insurance Scheme toolkits
The National Disability Insurance Scheme (NDIS) has a range of pre-planning toolkits for people with disability who are planning tertiary studies at university or vocational studies at TAFE or another training provider. The booklets will assist potential students to identify support needs, alongside signposting who can assist and how to access this support.
- UWA Accessibility Map [PDF, 365KB]
- Disability Services Commission of Western Australia
- National Disability Insurance Scheme
- Human Rights and Equal Opportunity Commission
- People with Disability WA
- beyondblue: the National Depression Initiative
- Choosing Your Path - Disclosure: It's a Personal Decision
- Overcoming Procrastination
- Overcoming Perfectionism
- Psycho Educational Assessment [DOC, 71KB]
- Psycho Educational Assessment [PDF, 160KB]
Careers and employment
Equipment, technology and software
Policies and legislation
UniAccess staff are members of ATEND, the Australian Tertiary Education Network on Disability. This is the peak professional organisation for Disability Practitioners in the Tertiary Education and Training Sectors in Australia.
The UWA Policy on Disability and Medical Conditions outlines the University's obligations under the Disability Discrimination Act (1992) (DDA), the Disability Standards for Education (2005), the Disability Services Act (1992), and the Equal Opportunity Act (1984) to minimise and prevent unlawful discrimination on the grounds of disability or medical condition in education, employment, accommodation, access to premises, clubs and sports, and the provision of facilities and services.
University policies and guidelines
A number of policies and legislation inform the provision of services to students with disability.
- UWA Disability Policy
- UWA Mental Health Policy
- UWA Web Accessibility Policy
- Disability Access and Inclusion Implementation Schedule 2016–2020 [PDF, 139KB]
Legislation and codes
- Disability Standards for Education (Cwlth) – clarifies the obligations of education and training service providers, and the rights of people with disability, under the Disability Discrimination Act 1992.
- Disabilities Services Act 1986 (Cwlth) [PDF, 165KB]
- Disabilities Services Act 1993 (WA)
- Disability Discrimination Act 1992 (Cwlth)
- Human Rights and Equal Opportunity Commission Act 1986 (Cwlth)
- Equal Opportunity Act 1984 (WA)